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WEBSITE TERMS OF USE

These are the terms of use for The Grass Roots Group UK Limited’s (“Grass Roots”) pure card websites (i.e. www.purecard.com, www.[the company through which you received your card].purecard.com), referred to throughout as ’this website’ or ‘the website’.

ABOUT THIS WEBSITE

This website is operated by Grass Roots. Grass Roots provides this website and associated card services to pure cardholders. Cards (which may be third-party branded) are supplied by Grass Roots either directly or on behalf of other companies.

Grass Roots is registered in England and Wales under company number 4155659 and has its registered office at Pennyroyal Court, Station Road, Tring, Hertfordshire, HP23 5QY. To contact Grass Roots, please email info@cardholdersvs.com.

Your prepaid card (which you can manage through this website) is issued by Blackhawk Network (UK) Ltd (“Blackhawk”) is the prepaid card issuer Blackhawkis an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. Blackhawk’s company registration number is 05802971 and its registered office is at 40 Bernard Street, London, WC1N 1LE.

Grass Roots relies on a third party website for processing card top-ups, if made available to you. The payment gateway provider, Secure Trading annually provides Grass Roots with their Attestation of Compliance, as evidence that your payment card data is held and managed securely.

BY USING THIS WEBSITE YOU ACCEPT ITS TERMS

By using this website, you confirm that you accept and agree to comply with these terms of use, our Privacy Policy and our Cookie Policy. You are also responsible for ensuring that anyone who accesses this website through your internet connection are aware of and comply with these terms of use. If you do not agree to these terms, you must not use this website.

We recommend that you print a copy of these terms for future reference.

CHANGES TO THESE TERMS

Grass Roots may update and change this website without prior notification or consent, to reflect changes to Grass Roots’ products, users’ needs and business. If any changes made to the site impact the card services provided we will tell you about them directly, as defined in your card terms.

SUSPENSION OR WITHDRAWAL OF THE WEBSITE

This website is made available free of charge to the user.

Grass Roots does not guarantee that this website, or any of its content, will always be available. Grass Roots may suspend, withdraw, or restrict the availability of all or any part of this website for business and operational reasons – we will try to give you reasonable notice of any such actions.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose, or you are provided with, login details to access this website, you must treat this information as confidential and not disclose it to any third party.

Grass Roots has the right to disable any login credentials (whether chosen by you or allocated by Grass Roots) at any time, if it appears that you have failed to comply with any of the provisions of these terms of use and or, if relevant, the card terms.

If you know or suspect that anyone other than you knows your user login credentials, you must promptly notify Grass Roots at info@cardholdersvs.com.

HOW YOU MAY USE GRASS ROOTS’ CONTENT ON THIS WEBSITE

Grass Roots is the owner or the licensee of all intellectual property rights in this website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the website for your personal use and you may draw the attention of others within your organisation to content posted on the website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Grass Roots’ status (and that of any identified contributors) as the author of content on its sites must always be acknowledged.

You must not use any part of the content on this website for commercial purposes without obtaining a licence to do so from Grass Roots or our licensors.

If you print off, copy or download any part of the website in breach of these terms of use, your right to use our site will cease immediately and you must, at Grass Roots’ option, return or destroy any copies of the materials you have made.

DO NOT RELY ON INFORMATION ON THIS SITE

The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.

Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.

GRASS ROOTS IS NOT RESPONSIBLE FOR ANY WEBSITES THAT THIS WEBSITE MAY LINK TO

This website features links to other sites and resources provided by third parties, for your information only. Grass Roots has no control over these websites and their content, and they have not been vetted or approved in any way by us. Grass Roots is not responsible for any aspect of these sites or information you may obtain from them.

RULES ABOUT LINKING TO OUR SITES

You may link to the website home page, provided you do so in a way that is fair and legal and does not damage Grass Roots’ reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the website in any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of the website other than the home page.

Grass Roots reserves the right to withdraw linking permission without notice.

The website on which you are placing the link to this website’s home page must comply in all respects with the content standards set out in these Terms of Use.

If you wish to link to or make any use of content on this website other than that set out above, please contact info@cardholdersvs.com.

PROHIBITED USES

You may use this website only for lawful purposes. You may not use this website:

You must not attempt to gain unauthorised access to this website, the server on which it is stored or any server, computer or database connected to this website.

You must not attack the website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Grass Roots will report any such breach to the relevant law enforcement authorities and Grass Roots will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.

You also agree:

SUSPENSION AND TERMINATION

Grass Roots will determine whether there has been a breach of any of these terms of use through your use of this website. If a breach of these terms occurs, we may take appropriate action such as:

If you breach this acceptable use policy and we take action in response, Grass Roots is not liable for any loss you may suffer as a result. The responses described in this policy are not limited, and we may take other appropriate action if required.

GRASS ROOTS’ RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

Grass Roots does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by Grass Roots’ negligence or the negligence of Grass Roots employees, agents or subcontractors; and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising because of the supply or usage of the card (defined in the card terms available once logged in to this website).

Please note that we only provide this website for domestic and private use. You agree not to use the site for any commercial or business purposes, and Grass Roots has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

These terms of use, their subject matter and their formation are governed by English law. You and Grass Roots both agree that the courts of England and Wales will have exclusive jurisdiction; except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

GRASS ROOTS’ TRADEMARKS ARE REGISTERED

GRASS ROOTS and PURE are EU registered trademarks of Grass Roots. You are not permitted to use them without Grass Roots’ approval, unless they are part of material you are using as permitted under ‘How you may use material on our site’ (see above).